I manage my business by having a select group of tradespeople which I can call upon to do the job.
My expertise is to manage them properly and efficiently and make sure you are kept informed of any changes, queries, problems.
I also look after your interests primarily as you are my customer and thus have a priority over the builders.
My group understands this arrangement and therefore I keep everybody happy.
"Henry is a good human, someone you can trust to be fair and get the job done. His team have done a great job on our extension and they are continuing to work on the rest of our house."